APPLICATION EXPERIENCE - THE PROCESS

I applied at HTMT yesterday, May 7, and I fortunately got a job offer however I'm still thinking whether I'll accept the offer or not. I want to share you the hiring process I went through just in case you're planning to apply at HTMT.

STEP 1: Initial Interview: Basically the interviewer just asked me to tell something about my self, which I am ready. She asked me to tell something about my educational background and work experience. The main strategy that I did on this stage is to maintain eye contact so that I can make the interviewer feel that I'm sincere with what I'm saying. On this stage the interviewer will ask all about the resume.

STEP 2: Reading Exercises: The interviewer handed me a piece of paper with three passage or paragraph in it. She then asked me to read the second and third paragraph. Tip! Read The Throng of Thermometer and The Vain VIP in our workbook. That is the exact passage that I read. So you may want to practice your TH and V sounds.

STEP 3: Written Exam: This is a two part written exam, grammar and abstract reasoning. They handed me a two folders that contain a questioners and answer sheet. I prefer to take the grammar exam first because I think it'll be faster and easier to finish but unexpectedly the grammar exam is not that easy. It is divided into two section. For the first section you are given a sentence and you have to identify whether the sentence is grammatically correct or wrong. It is a 20 item test. I am not really good in identifying grammatical error so this exam really is a nerve racking for me. For the second part of the grammar exam you'll be given a three sentences for each number you have to choose which sentence is best constructed in terms of grammar, punctuation and word usage. Take note that this three sentences use same sets of words. You just have to know which one is best constructed. Tip! Review your clauses and phrases. The second part of exam is abstract reasoning. It is divided into four parts. Just be observant and think rationally to be able to answer this exam. I can't give any tip here. You may want to practice on some online abstract test.

Step 4: Data Encoding: This is a computer-based exam. You have to key in some information such as name, address, company, email address, order number, contact number et cetera on form field. This is quite an easy task because we are trained to listen way back in BPO. So you should pass this easily.

Step 5: Call Simulation: They hand me back the paper where I read the TH and V words. And ask me to study the first passage. It is a script for call simulation. This is really easy because Ms. Rena trained us well in call simulation. And what they actually asked me is just to read the script over the phone. No irate customer or whatever. It's just like a simple call simulation- as in simple.

STEP 6: Final Interview: In this last stage I was interviewed by a panel composed of team leader, HR and operation manager. They will basically asked you some behavioral question like; how do you manage stress? Give me a certain situation where you have to do something that is unfamiliar to you and how were you able to manage it?

My last tip to those who want to apply at HTMT; just be confident and never be intimidated and of course pray and have faith.

-Ryan