Soft skills are personal attributes that enhance an individual's interactions, job performance and career prospects. Unlike hard skills, which are about a person's skill set and ability to perform a certain type of task or activity, soft skills are interpersonal and broadly applicable.
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Soft skills are often described by using terms often associated with personality traits, such as:
optimism
common sense
responsibility
a sense of humor
integrity
and abilities that can be practiced (but require the individual to genuinely like other people) such as:
empathy
teamwork
leadership
communication
good manners
negotiation
sociability
the ability to teach.
It's often said that hard skills will get you an interview but you need soft skills to get (and keep) the job.
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